{"id":10530,"date":"2024-06-21T06:42:13","date_gmt":"2024-06-21T06:42:13","guid":{"rendered":"https:\/\/aghrm.biz\/my\/?page_id=10530"},"modified":"2025-01-25T09:27:24","modified_gmt":"2025-01-25T09:27:24","slug":"personal-data-protection-policy-pdpa","status":"publish","type":"page","link":"https:\/\/aghrm.biz\/my\/personal-data-protection-policy-pdpa","title":{"rendered":"PERSONAL DATA PROTECTION POLICY (PDPA)"},"content":{"rendered":"\t\t
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PERSONAL DATA PROTECTION POLICY (PDPA)<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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AGHRM Malaysia Sdn Bhd recognises the critical importance of Personal Data Protection and commits to properly manage, protect and safeguard clients\u2019 Personal Data and information, in accordance with Personal Data Protection Laws [PDPA].<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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This Policy details how AGHRM Malaysia Sdn Bhd collects, uses, discloses and\/or processes Personal Data and Information of Clients:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t1. DEFINITIONS OF PERSONAL DATA<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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(i)<\/strong>\u00a0Personally identifiable information under Personal Data Protection Law and any other applicable Data Protection laws.
(ii)<\/strong>\u00a0Personal Information including name, physical addresses, email address, telephone number, photograph, account number, passport, or identification number.
(iii)<\/strong>\u00a0Other information relating to or associated with such personally identifiable information e.g.<\/p>

(a)<\/strong>\u00a0Screenshots, video images, date of birth, medical records, biometric information i.e. fingerprints, facial images and any other Personal Information which you have provided to us.
(b)<\/strong>\u00a0Information pertaining to Online interactions with AGHRM Malaysia Sdn Bhd such as cookies, IP addresses, browsing history etc.
(c)<\/strong>\u00a0Bank account details, credit card information and history.By submitting Personal Data and information to AGHRM Malaysia Sdn Bhd, visiting any of AGHRMS websites or using our Cloud HR Software, visitors, clients and users are deemed to have accepted all terms set out in this Policy.<\/p>

IMPORTANT:<\/strong>\u00a0Because AGHRMS is hosted on our Cloud servers in Singapore, all Personal Data collected in Malaysia, will be stored in our Data Center in Singapore.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t2. COLLECTION OF PERSONAL DATA- AGHRM Malaysia Sdn Bhd collects Personal Data when visitors, prospects and client(s):<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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(a)<\/strong>\u00a0Register their personal details with AGHRM Malaysia Sdn Bhd.
(b)<\/strong>\u00a0Enter into any agreement or provide other documentation or information in respect of their interactions with us.
(c)<\/strong>\u00a0Submit Personal Data upon entering the physical location of, or via photographs or videos taken by AGHRM Malaysia Sdn Bhd.
(d)<\/strong>\u00a0Complete purchase of AGHRMS (MY) products and services in-person or electronically.
(e)<\/strong>\u00a0Interact with AGHRMS (MY) or AGHRM Malaysia Sdn Bhd regarding our products and services via telephone calls, direct mails, face-to-face meetings, social media, or other means possible.
(f)<\/strong>\u00a0Subscribe to AGHRMS (MY) products and services, or maintenance and post-sales services.
(g)<\/strong>\u00a0Perform payments or other business-related transactions through AGHRMS (MY) or AGHRM Malaysia Sdn Bhd.
(h)<\/strong>\u00a0Interact with AGHRM Malaysia Sdn Bhd online and offline.
(i)<\/strong>\u00a0Are referred by business partners, public agencies, ex-employers, intermediaries, and any third parties or other authorities.
(j)<\/strong>\u00a0Submit Personal Data for other reason(s). AGHRM Malaysia Sdn Bhd may also collect information about the computer, mobile phone, or other devices use to access AGHRMS (MY) on all platform(s) possible.<\/p>

AGHRM Malaysia Sdn Bhd does not collect Personal Data unless provided by clients. If clients provide AGHRM Malaysia Sdn Bhd with any Personal Data relating to a third party, by submitting such information, they are deemed to have obtained prior consent to do so.
Even when consent is not granted, AGHRM Malaysia Sdn Bhd may collect and use Personal Data under the following circumstances:<\/p>

(a)<\/strong>\u00a0For emergencies that threaten the life, health, and safety of individuals.
(b)<\/strong>\u00a0For investigations, law enforcement, Litigations, or legal proceedings
(c)<\/strong>\u00a0For requests from the public, government authorities, and other relevant bodies or agencies.
(d)<\/strong>\u00a0For national security or issues of public interest or importance.
(e)<\/strong>\u00a0For other exceptions or exemptions as deemed critical and necessary.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t3. PURPOSES AND USAGE- AGHRM Malaysia Sdn Bhd may collect, use Personal Data to:<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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(a)<\/strong>\u00a0Communicate with clients.
(b)<\/strong>\u00a0Provide products & services to clients, including tasks relating to the provision of services.
(c)<\/strong>\u00a0Process payments and commercial transactions of products & services.
(d)<\/strong> Establish and verify identity of persons.
(e)<\/strong>\u00a0Respond to requests, feedback, or resolve technical support and customer issues arising from liaison with AGHRM Malaysia Sdn Bhd.
(f)<\/strong> Inform clients of any marketing activities e.g. workshops, promotions, and other updates.
(g)<\/strong>\u00a0Update and maintain records accuracy and completeness.
(h)<\/strong>\u00a0Manage, plan & administrate operations while in compliance with internal policies and SOPs.
(i)<\/strong>\u00a0Where applicable, share the client\u2019s Personal Data pertaining to any document which the client has duly entered into, for seeking legal advice or commencing legal proceedings.
(j)<\/strong>\u00a0Carrying out investigation and initiatives to prevent fraud, illegal activities, prohibited practices, disputes, offenses, legal prosecution or managing commercial risks.
(k)<\/strong>\u00a0Enable AGHRM Malaysia Sdn Bhd to fulfill obligations and enforce rights under any current-binding agreements.
(l)<\/strong>\u00a0Assign or transfer rights, interests, and obligations under any current-binding agreements with AGHRM Malaysia Sdn Bhd.
(m)<\/strong>\u00a0Fulfil compliance with current statutory or legal requirements and making authorized disclosure under applicable laws, Orders of Court, rules, guidelines.
(n)<\/strong>\u00a0Defend or enforce company and client\u2019s rights.
(o)<\/strong>\u00a0Operate and manage relationships with the clients and relevant third parties.
(p)<\/strong>\u00a0Facilitate business transactions, which include mergers and acquisitions or asset sales.
(q)<\/strong>\u00a0Identify the required person(s) for any of the above-mentioned purposes.
(r)<\/strong>\u00a0Manage safety and security of AGHRM Malaysia Sdn Bhd premises and services which includes CCTV surveillance and imposing of security clearances.
(s)<\/strong>\u00a0Monitor or record tele-conversations and face-to-face customer interactions for quality assurance, training purposes, performance evaluation and verification of identity.
(t)<\/strong>\u00a0*Pertaining to any claims, proceedings, or actions including drafting agreements and contracts, reviewing documentation, maintaining records of transactions, operating procedures, obtaining legal advice, resolving disputes, and enforcing rights and contractual terms.AGHRM Malaysia Sdn Bhd may also collect and use client Personal Data as follows:<\/p>