{"id":10521,"date":"2024-06-20T07:26:29","date_gmt":"2024-06-20T07:26:29","guid":{"rendered":"https:\/\/aghrm.biz\/sg\/?page_id=10521"},"modified":"2025-05-15T08:57:54","modified_gmt":"2025-05-15T08:57:54","slug":"security-policy-compliance","status":"publish","type":"page","link":"https:\/\/aghrm.biz\/sg\/security-policy-compliance","title":{"rendered":"Security Policy Compliance"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"10521\" class=\"elementor elementor-10521\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4653fcd5 elementor-section-full_width elementor-section-height-min-height wd-section-stretch elementor-section-height-default elementor-section-items-middle\" data-id=\"4653fcd5\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-6d5f9861\" data-id=\"6d5f9861\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2bb8d43d color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"2bb8d43d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.23.0 - 05-08-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<h1>Security Policy Compliance<\/h1>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0a79868 elementor-widget elementor-widget-shortcode\" data-id=\"0a79868\" data-element_type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-shortcode\"><span><span><a href=\"https:\/\/aghrm.biz\/sg\/\">Home<\/a><\/span><\/span><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-3a5c4d84\" data-id=\"3a5c4d84\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"wd-negative-gap elementor-section elementor-top-section elementor-element elementor-element-ad6f495 elementor-section-boxed elementor-section-height-default elementor-section-height-default wd-section-disabled\" data-id=\"ad6f495\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9d68e4e\" data-id=\"9d68e4e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-db03939 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"db03939\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><strong>1. INTRODUCTION TO AGHRMS SECURITY POLICY<\/strong><\/p><p>With increasingly complex security threats in today\u2019s technology-driven world, an organization\u2019s technology leaders bear the responsibility of securing &amp; protecting customer information, employee data &amp; intellectual property of their company &amp; affiliated subsidiaries. With the proliferation of Cloud Computing, many security concerns are raised.<\/p><p>In Computing, Security comprises Cybersecurity &amp; Physical Security. Both areas are used by organizations to guard against unauthorized access to data centres &amp; other Enterprise Computer Systems. Information Security, which refers to maintaining confidentiality, integrity &amp; availability of data, is a subset of Cybersecurity, which requires consistent, coordinated efforts throughout an Information System, which includes:<\/p><ul><li><strong>Information Security<\/strong><\/li><li><strong>Application Security<\/strong><\/li><li><strong>Network Security<\/strong><\/li><li><strong>Disaster Recovery \/ Business Continuity Planning<\/strong><\/li><li><strong>Operational Security<\/strong><\/li><li><strong>End-user Training &amp; Education<\/strong><\/li><\/ul><p>Next, we look into how AGHRMS achieves 100% for each of the above layers.<\/p><p><strong>2. SECURITY OVERVIEW: AGHRMS<\/strong><\/p><p><strong>2.1 HRMS SERVER ARCHITECTURE<\/strong><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-475de14 elementor-widget elementor-widget-image\" data-id=\"475de14\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.23.0 - 05-08-2024 *\/\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1200\" height=\"800\" src=\"https:\/\/aghrm.biz\/sg\/wp-content\/uploads\/2024\/08\/server_architecture-1-1200x800.jpg\" class=\"attachment-large size-large wp-image-12057\" alt=\"server architecture 1\" srcset=\"https:\/\/aghrm.biz\/sg\/wp-content\/uploads\/2024\/08\/server_architecture-1-1200x800.jpg 1200w, https:\/\/aghrm.biz\/sg\/wp-content\/uploads\/2024\/08\/server_architecture-1-400x267.jpg 400w, https:\/\/aghrm.biz\/sg\/wp-content\/uploads\/2024\/08\/server_architecture-1-768x512.jpg 768w, https:\/\/aghrm.biz\/sg\/wp-content\/uploads\/2024\/08\/server_architecture-1.jpg 1500w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2e48c6d color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"2e48c6d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Here\u2019s a Macro-Level Representation of AGHRMS Applications.<\/p><p>AGHRMS primarily utilizes 2 sets of servers:<\/p><p><strong>(a) Web Servers:<\/strong>\u00a0Customers will be using AGHRMS application modules via one of these sets of web servers, which are running MS IIS as well as AGHRMS HR Solutions Suite.<\/p><p><strong>(b) Database Servers:<\/strong>\u00a0This is where AGHRMS\u2019s customer data is stored, &amp; runs on MS SQL Server.<\/p><p><strong>2.2 APPLICATION SECURITY<\/strong><\/p><p><strong>Key Considerations:<\/strong><\/p><ul><li>Authentication: All passwords are encrypted with a secret cryptographic key &amp; a cryptographic hash function.<\/li><li>Authentication Requests: This is performed using a one-way hash to ensure password security.<\/li><li>Access Control &amp; Authorization: AGHRMS is a role-based system with 3 main roles, namely:<\/li><\/ul><ul><li><strong>Employee:<\/strong>\u00a0Each user can only view or manage his\/her own records.<\/li><li><strong>Manager:<\/strong>\u00a0Each user can only view or approve or reject requests from his\/her own team.<\/li><li><strong>Administrators:<\/strong>\u00a0Each user can configure policies, level of access rights &amp; manage transactions.<\/li><\/ul><ul><li><strong>Session Management:<\/strong>\u00a0Users who have been idle for over a certain period of time will be automatically logged out of AGHRMS with a typical timeout period of 20 minutes,configurable at a per customer basis.<\/li><li><strong>Command Injection Flaws:<\/strong>\u00a0By default, AGHRMS validates all Data Input Fields for Cross-Site Scripting &amp; Command Injection Attacks.<\/li><\/ul><p><strong>2.3 INFORMATION SECURITY<\/strong><\/p><p><strong>Information Security (IS)<\/strong>\u00a0refers to the confidentiality, integrity, availability &amp; Accessibility of Systems\u2019 Data from external threats &amp; those with malicious intent.<\/p><p><strong>2.3.1 DATA CONFIDENTIALITY<\/strong><\/p><p><strong>Confidentiality<\/strong>\u00a0refers to preventing information from being leaked &amp; disclosed to unauthorized parties.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-33ccf3e elementor-widget elementor-widget-image\" data-id=\"33ccf3e\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1200\" height=\"800\" src=\"https:\/\/aghrm.biz\/sg\/wp-content\/uploads\/2024\/08\/confidentiality_modular-1200x800.jpg\" class=\"attachment-large size-large wp-image-12044\" alt=\"confidentiality modular\" srcset=\"https:\/\/aghrm.biz\/sg\/wp-content\/uploads\/2024\/08\/confidentiality_modular-1200x800.jpg 1200w, https:\/\/aghrm.biz\/sg\/wp-content\/uploads\/2024\/08\/confidentiality_modular-400x267.jpg 400w, https:\/\/aghrm.biz\/sg\/wp-content\/uploads\/2024\/08\/confidentiality_modular-768x512.jpg 768w, https:\/\/aghrm.biz\/sg\/wp-content\/uploads\/2024\/08\/confidentiality_modular.jpg 1500w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c7cb837 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"c7cb837\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><strong>Data Segregation:<\/strong>\u00a0AGHRMS is a Multiple-Tenant Software-as-a-Service (SaaS) application with 2 ways of hosting:<\/p><p><strong>(a) Shared Hosting:<\/strong>\u00a0Multiple customers are hosted within the same server, where each customer has a separate portal linked to a separate database instance. This ensures each customer\u2019s data is stored in a separate database, which eliminates possibility of customers accessing other customers\u2019 data.<\/p><p><strong>(b) Dedicated Hosting:<\/strong>\u00a0Only 1 customer is hosted within 1 server.<\/p><p><strong>2.3.2 INTEGRITY<\/strong><\/p><p><strong>Integrity:<\/strong>\u00a0This refers to protecting information from being changed or modified by unauthorized parties. User Access to AGHRMS is protected by the Transport Security Layer (TLS) which secures network traffic from passive eavesdropping, active tampering or message forgery.<\/p><p><strong>2.3.3 AVAILABILITY<\/strong><\/p><p><strong>Availability:<\/strong>\u00a0This refers to availability of information to authorized parties only upon request. A user can only access AGHRMS\u2019s portal upon successful authentication &amp; login at any given time.<\/p><p><strong>2.4 NETWORK SECURITY<\/strong><\/p><p>AGHRMS hosts its\u2019 servers only with top global hosting partners Amazon Web Services &amp; Microsoft Azure Web Servers. To learn more, you can find the Data Centre Certification Compliance in these URLs as follows:<\/p><ul><li><a href=\"https:\/\/d1.awsstatic.com\/whitepapers\/Security\/AWS_Security_Whitepaper.pdf\">https:\/\/d1.awsstatic.com\/whitepapers\/Security\/AWS_Security_Whitepaper.pdf<\/a><\/li><li><a href=\"https:\/\/azure.microsoft.com\/en-us\/overview\/trusted-cloud\/\">https:\/\/azure.microsoft.com\/en-us\/overview\/trusted-cloud\/<\/a><\/li><\/ul><p>Server Access Is Tightly Controlled:<\/p><ul><li><strong>Web Servers:<\/strong>\u00a0Only HTTPS &amp; HTTP ports are open to public.<\/li><li><strong>Database Servers:<\/strong>\u00a0Only SQL connection is accepted from authorized servers.<\/li><\/ul><p><strong>2.5 BUSINESS CONTINUITY PLANNING<\/strong><\/p><p><strong>2.5.1 OBJECTIVE<\/strong><\/p><p><strong>Objective:<\/strong>\u00a0To document AGHRMS\u2019s processes so that our customers are proficient to operate our systems within minimal to no disruption to their operational tasks.<br \/>If a customer\u2019s plan is covered by SLA, please refer to this SLA for targets.<\/p><ul><li><strong>Recovery Time Objective (RTO) of 8 Hours<\/strong><\/li><li><strong>Recovery Time Objective (RPO) of 24 Hours.<\/strong><\/li><\/ul><p><strong>2.5.2 BACKUP POLICY<\/strong><\/p><p>Below is an overview of AGHRMS Backup Policy.<\/p><p><strong>(a)<\/strong>\u00a0Backup image of the Production Server is done every 24 hours, which are stored in a separate data center from the production servers.<\/p><p><strong>(b)<\/strong>\u00a0Customers\u2019 database is also backed up &amp; stored in remote locations in each night.<\/p><p><strong>2.5.3 ANNUAL RESTORATION EXERCISE<\/strong><\/p><p>Our team conducts an Annual Restoration Exercise so that:<\/p><ul><li><strong>Server Images can be restored<\/strong><\/li><li><strong>Database Backups can be restored<\/strong><\/li><\/ul><p><strong>2.5.4 STANDARD PROCEDURE DURING OUTAGE INCIDENT<\/strong><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5866129 elementor-widget elementor-widget-image\" data-id=\"5866129\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1200\" height=\"800\" src=\"https:\/\/aghrm.biz\/sg\/wp-content\/uploads\/2024\/08\/outage_flowchart-1-1200x800.jpg\" class=\"attachment-large size-large wp-image-12045\" alt=\"outage flowchart 1\" srcset=\"https:\/\/aghrm.biz\/sg\/wp-content\/uploads\/2024\/08\/outage_flowchart-1-1200x800.jpg 1200w, https:\/\/aghrm.biz\/sg\/wp-content\/uploads\/2024\/08\/outage_flowchart-1-400x267.jpg 400w, https:\/\/aghrm.biz\/sg\/wp-content\/uploads\/2024\/08\/outage_flowchart-1-768x512.jpg 768w, https:\/\/aghrm.biz\/sg\/wp-content\/uploads\/2024\/08\/outage_flowchart-1.jpg 1500w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-860bc66 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"860bc66\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><strong>In the event of an outage, here is the course of action to be taken:<\/strong><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-804b979 elementor-widget elementor-widget-image\" data-id=\"804b979\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"800\" src=\"https:\/\/aghrm.biz\/sg\/wp-content\/uploads\/2024\/08\/outage_table-1200x800.jpg\" class=\"attachment-large size-large wp-image-12046\" alt=\"outage table\" srcset=\"https:\/\/aghrm.biz\/sg\/wp-content\/uploads\/2024\/08\/outage_table-1200x800.jpg 1200w, https:\/\/aghrm.biz\/sg\/wp-content\/uploads\/2024\/08\/outage_table-400x267.jpg 400w, https:\/\/aghrm.biz\/sg\/wp-content\/uploads\/2024\/08\/outage_table-768x512.jpg 768w, https:\/\/aghrm.biz\/sg\/wp-content\/uploads\/2024\/08\/outage_table.jpg 1500w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7ecd332 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"7ecd332\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><strong>2.6 OPERATIONAL SECURITY<\/strong><\/p><p>To help organizations enforce their IT Security Policy, AGHRMS offers Password Policy Tools for this purpose.<br \/><br \/><\/p><ul><li><strong>Password Length:<\/strong>\u00a04 to 14 Characters<\/li><li><strong>Warning Before Password Expiry:<\/strong>\u00a03 Days<\/li><li><strong>Available For Configuration.<\/strong><\/li><\/ul><ul><li><strong>Enforce Password History<\/strong><\/li><li><strong>Enforce Complex Password<\/strong><\/li><li><strong>Configure Password Age (In Days)<\/strong><\/li><li><strong>Number of Passwords To Remember:<\/strong>\u00a0Up To 20 Passwords<\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Security Policy Compliance 1. INTRODUCTION TO AGHRMS SECURITY POLICY With increasingly complex security threats in today\u2019s technology-driven world, an organization\u2019s<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-10521","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Security Policy and Compliance | AGHRM SG<\/title>\n<meta name=\"description\" content=\"Discover how AGHRM SG ensures data security and compliance with industry standards. 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