{"id":10538,"date":"2024-06-21T07:34:15","date_gmt":"2024-06-21T07:34:15","guid":{"rendered":"https:\/\/aghrm.biz\/sg\/?page_id=10538"},"modified":"2025-05-15T08:59:19","modified_gmt":"2025-05-15T08:59:19","slug":"pdpa-policy","status":"publish","type":"page","link":"https:\/\/aghrm.biz\/sg\/pdpa-policy","title":{"rendered":"PDPA Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"10538\" class=\"elementor elementor-10538\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-44f7de14 elementor-section-full_width elementor-section-height-min-height wd-section-stretch elementor-section-height-default elementor-section-items-middle\" data-id=\"44f7de14\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-16b68d5f\" data-id=\"16b68d5f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-790f2135 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"790f2135\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.23.0 - 05-08-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<h1>PDPA POLICY<\/h1>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7130154 elementor-widget elementor-widget-shortcode\" data-id=\"7130154\" data-element_type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-shortcode\"><span><span><a href=\"https:\/\/aghrm.biz\/sg\/\">Home<\/a><\/span><\/span><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-214627b6\" data-id=\"214627b6\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"wd-negative-gap elementor-section elementor-top-section elementor-element elementor-element-34a85ee elementor-section-boxed elementor-section-height-default elementor-section-height-default wd-section-disabled\" data-id=\"34a85ee\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-35b6727\" data-id=\"35b6727\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-58cacb9 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"58cacb9\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><strong>INTRODUCTION TO THE PERSONAL DATA PROTECTION ACT<\/strong><\/p><p>PDPA is a Data Protection Law that encompasses various statutes &amp; regulations governing the collection, use, disclosure &amp; care of personal data.<\/p><p>It recognizes both the rights of individuals to protect their Personal Information including access rights &amp; correction rights, along with the needs of companies, businesses &amp; organizations to collect, use or disclose this information for legitimate activities &amp; reasonable purposes.<\/p><p><strong>More Information:<\/strong>\u00a0<a href=\"https:\/\/www.pdpc.gov.sg\/Overview-of-PDPA\/The-Legislation\/Personal-Data-Protection-Act\">https:\/\/www.pdpc.gov.sg\/Overview-of-PDPA\/The-Legislation\/Personal-Data-Protection-Act<\/a><\/p><p><strong>1.2 WHAT IS PERSONAL DATA?<\/strong><\/p><p>Personal data refers to data about an individual who can be identified from that data &amp; other information to which the company, business or organization to which the organization has or is likely to have access.<\/p><p>Personal Data in Singapore is protected under the PDPA [Personal Data Protection Act 2012]<\/p><p><strong>AGHRMS COMPLIANCE WITH PDPA<\/strong><\/p><p><strong>1.3.1 WHERE IS AGHRMS STORING OUR DATA?<\/strong><\/p><p>AGHRMS is hosted by Amazon Web Services &amp; Microsoft Azure. However, AGHRMS is using Singapore Data Center for deployment of its services.<\/p><p>This is compliant with Item 26 of the PDPA which requires data to be stored in Singapore.<\/p><p><strong>1.3.2 SECURITY MEASURES TO ENSURE SAFETY OF DATA<\/strong><\/p><p>AGHRMS safeguards customer data via a Multi-pronged approach.<\/p><p><strong>Transmission:<\/strong>\u00a0All hosted users access our website via 2048-bit SSL (Secured Socket Layer) to ensure that all transmitted data over the internet is encrypted &amp; cannot be intercepted.<\/p><p><strong>This is reviewed annually to ensure that the encryption strength keeps up with technological advances.<\/strong><\/p><p><strong>Password Policy:<\/strong>\u00a0AGHRMS comes with Password Policy Features which allow the administrator to implement Password Policies that can support:<\/p><ul><li>Minimum &amp; Maximum password length<\/li><li>Maximum password age<\/li><li>Enforce Password history<\/li><li>Complex passwords<\/li><\/ul><p><strong>Network Security:<\/strong>\u00a0AGHRMS is hosted on Amazon Web Services &amp; we\u2019re leveraging on Amazon Global Infrastructure to provide world-class network protection to our customers.<\/p><p>For more detail about Amazon Security infrastructure. Please visit http:\/\/aws.amazon.com\/security for more information.<\/p><p><strong>Non Disclosure Agreement:<\/strong>\u00a0AGHRMS has a standard Non-Disclosure clause pertaining to all customers as part of the agreement to use our services.<\/p><p>For certain specific customers, AGHRMS might also have a separate Non-Disclosure Agreement [NDA] signed with them.<\/p><p><strong>Employee Information<\/strong>\u00a0is deemed as highly confidential information which AGHRMS is bounded by the above agreements. All employees sign a Non-Disclosure Agreement (NDA) with AGHRMS not to disclose any information about customers.<\/p><p><strong>1.3.3 DISASTER RECOVERY PLAN FOR AGHRMS<\/strong><\/p><p>Please see Section 2.5 on AGHRMS\u2019s Business Continuity Plan.<\/p><p><strong>1.3.4 CUSTOMERS\u2019 DATA UPON TERMINATION OF AGHRMS SERVICES<\/strong><\/p><p>AGHRMS requires at least 30 days advance notice in writing for any termination of services. This period of time may vary from contract to contract.<\/p><p>During the notice period, customers can make use of the available reporting &amp; export functions in the system to export data into .csv format.<\/p><p>Upon termination of AGHRMS services, AGHRMS will purge all copies of customer data in 30 dats from the date of termination of services.<\/p><p><strong>1.4 AGHRMS COMPLIANCE TO PROPOSED NRIC ADVISORY GUIDELINES<\/strong><\/p><p><strong>1.4.1 COLLECTION OF NRIC NUMBER &amp; RETENTION OF PHYSICAL NRIC<\/strong><\/p><p>NRIC is a permanent &amp; non-replaceable unique identifier assigned to the Government of Singapore &amp; is often used for transactions with Government Agencies &amp; specific transactions such as banking or paying bills, &amp; hence can be used to unlock huge amounts of information relating to individuals.<\/p><p>If unprotected, this may be used for unauthorised &amp; illegal activities such as identity theft &amp; fraud.<\/p><p>Our physical NRIC contains our NRIC Number, along with other personal data such as individual\u2019s full name, photograph, thumbprint &amp; residential address.<\/p><p>There is excessive collection of personal information when retaining a physical NRIC or collecting a copy of an NRIC.<\/p><p><strong>1.4.2 PUBLIC CONSULTATION: PDPC\u2019s PROPOSED NRIC ADVISORY<\/strong><\/p><p>PDPC has issued a public consultation paper between November 2017 to December 2017 to seek opinions on the<\/p><p>Revised chapter on NRIC numbers in Advisory Guidelines on Selected Topics in the PDPA &amp;<br \/>Proposed technical guide on alternatives to NRIC number as a unique identifier used in websites &amp; system.<\/p><p><strong>1.4.3 PROPOSED GUIDELINES<\/strong><\/p><p>Companies, businesses &amp; organizations should never collect NRIC Number (or copies of them) unless required by law (or by exception under PDPA regulations &amp; statutes) or deemed necessary to accurately establish or verify the identity of an individual to a high level of fidelity.<\/p><p>Organizations that collect a copy of each NRIC must ensure it is not collecting excessive personal data contained (&amp; in copies) for other unauthorized or ill intentions.<\/p><p><strong>*SPECIFICALLY FOR HR SOFTWARE SYSTEMS:<\/strong><br \/>NRIC Number should not be collected during the Job Application stage.<br \/>It is permitted to collect NRIC number when the Employment Relationship is Established (Covered under Employment Act regulations &amp; statutes)<\/p><p><strong>1.4.4 AGHRMS COMPLIANCE<\/strong><\/p><p><strong>Employee ID:<\/strong>\u00a0The unique identifier of the employee within the system. The value of this field is displayed all across the system.<\/p><p><strong>*Variables:<\/strong><\/p><p><strong>\u201cLogin Name\u201d<\/strong>\u00a0is the field as the basis of identifying each employee.<br \/><strong>Constraint:<\/strong>\u00a0this cannot be duplicated within the same group of companies. It is a free text field and accepts alphanumeric characters.<\/p><p><strong>2 options are available for the customer to manage this field.<\/strong><\/p><ul><li>System-Generated Employee Number<\/li><li>Manual Entry<\/li><\/ul><p>Referring to Q3 of the Declaration form, our customers can change the ID value to any value, as long as it is distinct &amp; unique within the same group of companies.<\/p><p><strong>ID Card Number:\u00a0<\/strong>This stores the ID Card Number, which is submitted, for reporting purposes, to various government agencies.<\/p><p><strong>For Singapore:<\/strong><\/p><ul><li><strong>CPF Board<\/strong><\/li><li><strong>IRAS<\/strong><\/li><li><strong>Ministry of Health [MOH]<\/strong><\/li><\/ul><p>AG Net Pte Ltd provides it\u2019s HR Software solutions to about 11 nursing homes in Singapore which need to report staff information to Ministry of Health [MOH] under the ILTC portal.<\/p><p>AG Net Pte Ltd is committed to supporting this initiative &amp; will implement the following to AGHRMS by Q4, year 2018:<\/p><ul><li>ID Card Number field has been encrypted.<\/li><li>As Employee ID field can be entered manually, we have provided mass upload to allow customers who use their NRIC number as Employee ID, to change accordingly.<\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>PDPA POLICY INTRODUCTION TO THE PERSONAL DATA PROTECTION ACT PDPA is a Data Protection Law that encompasses various statutes &amp;<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-10538","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>PDPA Policy | AGHRM SG<\/title>\n<meta name=\"description\" content=\"Review AGHRM SG Personal Data Protection Act (PDPA) policy. 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